Frequently Asked Questions

Every product page lists the available sizes. Our Size Guide has separate charts for kids (by age and height), women and men, plus simple instructions for measuring at home. If you are between sizes, message us on WhatsApp and we will help you choose.

Our pieces are cut with care for how they sit on real bodies: through the shoulders, waist and hips for adults, and with room to move and grow for children. Fit information is included on each product page.

Yes. MésioFits pieces are thoughtfully designed and produced in Nigeria, celebrating local creativity, craftsmanship and fashion.

Choose a product, select your size and colour, add it to your bag and check out. You can also order through our official channels:

• Our website
• WhatsApp
• Instagram and TikTok (we will send you a product link)

Start on our online store or contact us.

Yes. We deliver across Nigeria, including Lagos, Abuja, Delta/Warri and every other state. International delivery will be added when available. Delivery fees are calculated by location and shown at checkout. See Shipping & Delivery for processing times, timelines and how tracking works.

You will receive an order confirmation by email, followed by delivery updates by email, SMS or WhatsApp. You can also check any time on our Track Order page.

We accept secure online payment by card, bank transfer and USSD through Paystack and other trusted Nigerian payment gateways. Your payment details are processed by the gateway and never stored on our servers.

Yes. Unworn, unwashed items with their original tags can be exchanged for a different size, subject to availability. Please contact us within the exchange window stated in our Returns & Exchanges policy.

We are sorry. Please contact us within 48 hours of delivery with your order number and a photo of the item, and we will arrange a replacement or refund. Contact support.

Sale items can be exchanged for a different size where stock allows, but are not eligible for refunds unless faulty. Full details are in our Returns & Exchanges policy.

Each product page includes fabric and care instructions. As a general guide: wash gently at low temperatures, dry in the shade to protect colour, and iron on the reverse. Traditional and occasion pieces are best dry cleaned.

Yes. Many of our pieces are designed to be complementary, not identical, so mum, dad and the kids can look like they belong together. Browse the Mésio Edit for complete looks.

Yes. For family events, weddings and group orders, please get in touch so we can confirm sizes, quantities and timelines.

You can reach us through:

• Email: info@mesiofits.com
• Call: 0800 000 00000800 000 0000
• WhatsApp: 0800 000 00000800 000 0000
• Instagram: mesiofits
• Facebook: mesiofits
• TikTok: mesio.fits

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